Shipping policy

Last Updated: 06/06/2026

At Trendsoff, we work with trusted global suppliers and logistics partners to deliver quality products directly to our customers. Please read our shipping policy carefully before placing an order.

Processing Time

All orders are processed within 1–5 business days after payment confirmation.

During high-demand periods, holidays, or promotional events, processing times may be extended. Customers will be notified of any significant delays.

Delivery Time

Estimated delivery times vary depending on the destination and supplier location:

Region Estimated Delivery Time
United Arab Emirates 7–15 Business Days
GCC Countries 7–18 Business Days
Europe 7–20 Business Days
United States & Canada 7–20 Business Days
Rest of the World 10–30 Business Days

Please note that delivery times are estimates and not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on the delivery location and selected shipping method.

We may occasionally offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Tracking updates may take several days to appear after shipment has been dispatched.

Multiple Package Deliveries

As we work with multiple suppliers and fulfillment centers, items from the same order may be shipped separately and arrive on different dates.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product or shipping price.

Delivery Delays

While we strive to meet estimated delivery times, delays may occur due to:

  • Customs inspections

  • Carrier disruptions

  • Weather conditions

  • Public holidays

  • High shipping volumes

We appreciate your patience and understanding in such circumstances.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, we may be unable to offer a refund or replacement.

Lost Packages

If your package appears lost in transit, please contact us within 30 days of the expected delivery date.

We will work with the shipping carrier to investigate the shipment and determine an appropriate resolution.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide:

  • Your order number

  • A description of the issue

  • Clear photos of the item and packaging

We will review the case and arrange a replacement or refund where applicable.

Contact Information

For any shipping-related questions, please contact us:

Email: antradingdxb@gmail.com
Phone: +971 58 917 7415
Website: www.trendsoff.com